FRANCESCO FINIGUERRA

MY EXPERIENCE

COPYWRITER, BRAND STRATEGY ASSISTANT & TRANSLATOR

TASTE ITALY, HASSELT (BELGIUM) 

mar 2020 - jun 2020

My post-degree internship consisted in carrying out several activities for Taste Italy, an organization promoting

Italian culture, food and tourism in Flanders. I wrote articles for a lifestyle magazine and translated recipes, quote lists, press releases and website technical content (FAQs, privacy policy). Furthermore, I advised on rebranding projects for companies active in food & beverage.

BOOKSHOP SALES ASSISTANT 

GRUPPO MONDADORI, VENICE (ITALY)

aug 2019 - sep 2019

I worked in the highly-exclusive environment of Venice Film Festival ‘76 where I had the opportunity of working in a young and dynamic team at mondadorielecta. My tasks consisted in sales assistance, stock management, goods assortment, use of sales management system at a fast-moving pace which developed stress management, team work, cross-cultural communication skills with a high level of professionalism and dedication.

CUSTOMER SERVICE & BOOKING AGENT

(ADDITIONAL SUPPORT FOR JAPANESE CUSTOMERS)

GARDENA HOTELS, VENICE (ITALY)

feb 2018 - aug 2018

I worked in the booking office of ghotelprincipe where a team has been built up to cover several tasks. My work consisted in the implementation of the following operations: processing of bookings which includes their registration, amendment or cancellation by using OPERA Reservation System; management of guests' inquiries via mail (through Microsoft Outlook service) and telephone by switching from a language to another in order to support customers' needs; communication with worldwide travel agencies and partners; special additional support for Japanese customers.